SUMMARY: Management Business Solutions is actively seeking a Warehouse Customer Service Representative for a distribution company located in Toledo, OH. This person will assist customers in a warehouse environment while promoting the brand to potential customers. This person will be responsible for driving company sales.
Initiate communication with customers to ensure satisfaction. Handle customer inquiries and concerns via phone and email. Process orders received by fax, e-mail, or phone. Maintain an in-depth knowledge of company products and services to promote to customers and potential customers. Assist and maintain relationships with internal and external customers while generating new customers. Meet or exceed sales call activity goals for new sales. Read work orders or receive oral instructions to determine work assignments and material and equipment needs. Accurately assemble boxes and customer orders from stock and place orders on pallets.
Associate's Degree in business administration, management, supply chain/logistics, or a related field required. At least 1 year of warehousing or material-handling required. Experience or training in a sales environment preferred. Previous experience working with shipping/distribution systems and inventory control preferred. Working knowledge of Microsoft Office products and Eclipse a plus. Experience in construction a plus. Must have excellent communication skills.
MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER