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Director Of Credit Cards

Posted By:
Ashleigh Caplan
Posting ID:
Virginia Beach, Va
Category:Accounting / Finance
Listing Type:Job

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Seeking a Director of Credit Cards. Apply today!

Chartway Federal is one of the largest credit unions in the country. Headquartered in Virginia Beach, the institution has a strong presence in six states. And, with the integration of Heritage West Credit Union, South West Community Credit Union, and Utah Central Credit Union into the organization in 2010 and 2011, Chartway now proudly serves more than 180,000 members and has assets of more than $2 billion. Technology driven, but people oriented, Chartway’s philanthropic initiatives embrace children’s charities throughout the communities served. In 2014, the credit union raised $1 million, followed by only slightly less in 2015.

Director of Credit Cards
Virginia Beach, Virginia

As Director of Credit Cards, you will assume responsibility for credit card product and portfolio management. Reporting to the Corporate Lending Officer, you will successfully execute the strategic vision and management of credit card programs from card origination, to servicing, to collections, across the organization. Acting as the single point of contact with vendors and the credit card program subject matter expert, you will leverage vendor resources to ensure a high level of member satisfaction with the institution’s credit card products.

To qualify, you should hold a Bachelor’s degree and possess three or more years of consumer lending management experience; credit card experience is a plus. An ability to manage cross-functional relationships will positively impact your strategic and tactical contributions to the organization’s success. Knowledge should span credit card product/features, programs, and performance metrics for card portfolio from origination, activation/usage to retention. Familiarity with credit card portfolio management (both growth and risk) strategies is imperative. Capabilities must include resolution to systemic credit card member issues and informational updating of Operations and Call Centers in order to assure member service delivery quality. The right candidate will have strong analytical and reporting skills, complemented by an ability to make recommendations based on designated data. Excellent verbal/written communication skills will be necessary for member support and interaction.

Chartway Credit Union offers a competitive salary and benefits package that includes medical, dental, and vision coverages, short- and long-term disability insurance, flex spending, all holidays off, and generous PTO.

If you want the job of your dreams you have to apply yourself.

Become a member of our team! Send your resume for immediate consideration. Please be sure to specify, “Director of Credit Cards – 37561” in the subject line.

Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.

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