SEND RESUME TO, Description The Dispatch Planner is responsible for ensuring that the customers' transportation needs are met in the most cost-effective and efficient way. The Dispatch Planner must appropriately match the right equipment, drivers and loads to make sure freight is timely and safely delivered. To accomplish these expectations, a Dispatch Planner is expected to perform the following duties: • Evaluates customer service requirements; • Analyzes available equipment, drivers and loads; • Calculate the estimate of loads and trip times; • Optimizes on-time delivery at the lowest operating cost; • Plans most efficient routes using all available resources maximizing truck utilization and minimizing empty and out-of-route miles; • Establishes truck schedules; • Direct pickup and delivery details and manages the driver's route stop order for loading and unloading trucks; • Evaluates the operation to promote cost-efficient service and make recommendations for improvements; • Monitor current equipment location and status; • Manages Customer Trailer Pool; • Advise Sales and Account Manager on detentions, loading and un-loading, re-consignments, over-weights and OS&D, and problems caused by Customer; • Interact with customers and troubleshoot problems with customers and enact decisive final resolution; • Respond quickly and efficiently to changes in drivers, road conditions, or load needs. • Supervise drivers on a continual basis as to delivery and pick-up status, equipment issues, product issues, safety, etc. • Directly manage the performance of drivers, including direct day to day supervision; administer corrective action and discipline when required; and perform periodic evaluation of drivers. • Resolve any driver's issues and, as appropriate, make recommendations and referrals to other management to resolve the issue or concern. • Recommend termination for breaches in company policy or severe infractions thereof • Work to ensure Customer, Driver and Company needs are met in a timely manner; • Work with Drivers to ensure special requests are completed; • Model professional attitude and maintains composure at all times, • Other duties as assigned SEND RESUME TO, Requirements • High School or Equivalent (College Degree preferred) • Previous AS400 Knowledge • Experience with Qualcomm / PeopleNet Communications We offer a competitive benefits and compensation package that includes medical, dental, vision, LTD, life insurance, and more, as well as a 401(k) plan. We respect, value, and welcome diversity in our workforce. We provide equal employment opportunities to all employees and applicants without regard to race, color, sex, gender, age, religion, national origin, military service, status as a Vietnam-era or special disabled veteran, marital status, disability, or medical condition. Employment will require a criminal background investigation and a drug/alcohol screening.