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Freelance Technical Writer / Editor

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San Jose North
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Réna C. Ayeras Write Edit Format Blog Technology Writer Technical Composition, Inc San Jose, CA Email: Technical Writer Professional technical writer with over 10 years of writing experience, preceded by technical experience (system test and repair, test engineer, supervise and train technicians) Create, update, format, and edit detailed and accurate user guides, test and installation procedures, release notes, data books, reference guides, help files, data sheets, application notes, security and authentication protocols, knowledge base, FAQs and more; hardcopy and online documentation, white papers Acquire information by interviewing subject matter experts, research, using product, report problems and bugs when they occur Coordinate information and schedules between groups; identify and resolve informational conflicts Develop software manuals: API, CLI, MIB, use software applications Audiences include end-users, developers, administrators, field/sales engineers, trainers, customer and technical support, non-technical customers Create blogs for Marketing (content, SEO focus keyword, internal cross reference) Technical subjects include Automated Test Equipment, I2C/SPI/USB host adapters and protocol analysers, analog and digital ASICs, EDA, network technology, installation, test, and maintenance. The network technology includes Voice over IP, NIC, VLAN, Load Balancing, and others. Frequently provide test and verification while documenting software commands, installation procedures, test procedures,and reviewing training manuals. Documentation Tools Documentation: Word, Power Point, Excel (occasional use of Visual Basic), FrameMaker (conditional text, single sourcing, variables, index, import, reference) Online Files: Wordpress, Acrobat, RoboHelp, HTML Images and Illustrations: Visio, SnagIt, digital camera Document control, knowledge base and software tracking: Bugzilla, CVS, SharePoint, DocuShare, in-house systems Summary of Experience Mareting Collteral Assignments: blogs, application notes, case studies, edit white papers, edit proposals Clients: Total Phase, Bay Creative, Aviat Networks, RheoSense, Moog Crossbow, Astreya Partners, Aeris Technical Documents Assignments: user guides, reference manuals, data sheets, test procedures, ITIL procedures Clients: Lab 126, NVIDIA, Moog Crossbow, IP Infusion, Aviat Network, Aruba Networks, Sandisk, JDS Uniphase Technologies Network devices, sytems and software modules; analog and digital ASIC, host adapters, semiconductor test equipment, optical test equipment, viscometer, software controlled motors, API, EDA, M2M, MIB, SaaS Additional BSIT U. S. citizen

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