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Sales Counselor

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Copper Lake Estates Retirement; Edm
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Apply at: Resumes to Job Description Job Title: SALES COUNSELOR Department: SALES AND MARKETING Date Prepared: 6/08 FLSA Status: EXEMPT Position Summary: Responsible for leasing apartments and achieving move in goals. Maintains a positive image of the community with referral sources, residents, and staff personnel. Reports to the Sales and Marketing Director. Essential Functions: -- Schedule, organize and conduct tours with prospective resident of senior providers for independent living, assisted living, memory care and skilled nursing. -- Meet all expectations of meaningful contacts, leases and occupancy. -- Responds and follow-up with to all walk-ins, phone ins, mailins timely and appropriately. -- Develop and maintain a good working relationship with residents, families and professional providers of care. -- Maintains a working knowledge of all software programs. -- Manage move ins and move outs to achieve maximum revenue. -- Treat each inquiry with value. -- Create and implement a strong community outreach program. -- Media and Marketing Planning Implementation -- Meet all expectations of occupancy and budget. -- Keeps Sales Director and or Executive Director informed of all sales activity daily. -- Maintains Senior Lifestyle Hot Board/Move In Move out board. -- Communicates any special needs of the incoming resident to the appropriate personnel. Keeps informed of all trends, developments, concepts and techniques in his/her field that affect product. -- Understand the need of the senior and the aging process Maintain and work an active, meaningful waitlist. Non-Essential Functions: -- Maintain confidentiality of all pertinent information. Complies with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents' accounts as it relates to Medicare, third party billing, etc. -- Possesses strong organizational skills and ability to multi-task and meet deadlines -- Interacts professionally and effectively with all levels of the organization, residents, family members, etc. -- Performs other duties as assigned.

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