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Floor Supervisors (Russian Hill)

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Polk Street Location
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To apply, email your resume to: At Real Food Company, we've been "keeping it real since 1969". We specialize in natural and organic groceries, supplements, bodycare, and lifestyle products. Enjoy a stable retail working environment with great products, friendly staff and customers, and employee benefits. Real Food Company is an independent, family owned natural grocer with a dedication to serving our neighborhood by providing natural, organic, and local groceries in a manner which strives for the greatest possible harmony with nature and our communities. We value quality and integrity in our products and in the service we provide. Employees work surrounded by delicious food from primarily local and organic sources. Full-Time employees are also eligible for Medical, Dental, Vision, Life Insurance, EAP, PTO, and a 20% Employee Discount. We are accepting applications for Full-Time Floor Supervisor positions at our Polk Store location. JOB FUNCTIONS: - Ensure adherence to good cash handling policies including change making, monitoring cashier procedures and drawer count outs, occasionally processing deposits and DSRs - Assist in the development and implementation of cashiering procedures that ensure both the accurate capture of sales and positive sales growth - Provide Customer Service including processing returns and dealing with complaints or other problems - Act as Shift Leader when scheduled, facilitating the smooth operation of the sales floor by covering breaks, assigning work and otherwise directing the activities of the staff - Assist in generating, hanging, or maintaining signage - Work with store and department managers to maintain and develop displays - Assist in re-sets - Stay abreast of products and industry trends. Maintain a good working knowledge of current products in all departments. Take special orders and pass long to appropriate buyer - Act as Fill-in/Substitute for buyers as needed - Train, retrain and coach staff. Work with Store Manager and Administration to develop and refine training programs as needed. - Enforce company policies and participate in the disciplinary process - Work to promote enthusiasm and teamwork among staff. - Participate in the review process - Assist store manager with in-store implementation of necessary HR record keeping and procedures, including dissemination of information, writing incident reports, and proper handling of employee complaints or grievances. - Assist store manager in adherence to all Health and Safety guidelines as set by Company Policy (IIPP), Dept of Public Health, OSHA and any other applicable agencies. - Assist store manager in other necessary paperwork and filing as needed PHYSICAL/ENVIRONMENTAL FACTORS: - Ability to safely handle up to #20 cases, containers, and bags - Standing for up to eight hours - Job involves repetitive tasks - Exposure to food ingredients and cleaning agents - Working indoors and out, also in refrigeration JOB REQUIREMENTS: - Minimum three years retail experience, Management or supervisory experience preferred - Commitment to customer service - Working familiarity and a commitment to continued education in all aspects of natural foods retailing: product lines, merchandising, business and product trends - Understanding of retail financial operations, cash handling, sales and margin, payroll and timekeeping - Ability to teach and comply with good safety practices for necessary equipment - Ability to comprehend and assist in compliance with all regulations and policies governing operations, both from the Company and from Government agencies such as DPH, OSHA, - -Weights & Measures, DOL ESA (wage and hour), ABC - Familiarity with Word and Excel DISCLAIMER The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification; they are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The company retains the right to change or update job descriptions as determined by management or administration's assessments of business needs.

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