VERIZON WIRELESS RETAILER SALES AGENT Brielle, NJ Reply to: Date: 3/6/2014 Tower Audio & Cellular an Authorized Verizon Wireless Retailer is seeking top performing sales representatives who are energized and highly motivated. Experience is a plus, Please forward your resume to Send your contact information to Full and part-time positions available. Responsibilities RETAIL CUSTOMER SUPPORT REPRESENTATIVE It takes a unique person to be a Tower Audio & Cellular Verizon Wireless Retail Customer Support Representative. You must be an incredibly good listener, get excited about solving problems, find variety stimulating, and take pride creating outcomes that are positive for your customer, your company, and yourself. When you join our team, we'll teach you about the wireless industry, and our products and services. And, you'll provide our customers with all kinds of support, from programming phones and activating service, to troubleshooting problems and explaining bills - sometimes even making a sale. Day to day Today, you might be showing a customer how to set up voicemail or use the camera feature on her new phone. Tomorrow evening, you'll be explaining the text messaging charges on someone's bill, and maybe suggest a service plan that will better cover the features he uses most and save him money. On the weekend, you may be helping the sales team complete orders and contracts, answering questions in person or over the phone, coaching new team members, and turning a frustrated customer into a happy one... which is our very best advertising. Qualifications We're looking for a year of related experience, and a college degree is a plus! Maybe most important, solving problems and helping people should make you feel good. Your willingness to listen is as important as your ability to explain. And, if you can stay cool, be patient, start fresh with every customer, and find workable solutions, you'll create a positive customer experience every time. That's why you're so key. You're the gatekeeper of customer satisfaction. You're the difference between a store that just sells products and a company that serves its customers. You are Tower Audio & Cellular Verizon Wireless. Open a world of opportunity Because Tower Audio & Cellular Verizon Wireless products and services are cutting-edge and always changing, our people need to keep learning and growing to stay at the top of their game. Equal Employment Opportunity We are an equal opportunity employer m/f/d/v.