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Customer Service Representative

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Posting ID:
5172i2854
Location:
Akron
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HR Contact Email: Apply Online: Job Summary We're seeking upbeat individuals who are comfortable spending the majority of their work hours providing client service via the phone. We are seeking both part and full time employees. Job Responsibilities - Answer phone on behalf of our clients - Responsible for tracking customer inquiries in our issue tracking system - Properly direct upset customers to the proper channels for assistance - Assist supervisors as necessary during periods of high call volume Our Company We are proud to be one of the fastest growing customer support contractors in the area. We work hard to assure both our employees and clients are happy with the direction we take as a company, and provide one of the most comprehensive employee benefits and compensation packages in our industry. This position is not a telemarketing position. Prerequisites - HS Diploma or GED - Timely & Enthusiastic - Good consideration to specifics - Will to learn Benefits - $14.50 per hour - Health Insurance - Full Dental & Complete Vision Insurance - Paid Training - Paid Annual Vacation & Sick Leave Applying for this position If you think you'd be a good candidate for this position, we would love to hear from you. Please fill out our application form at We are an equal opportunity employer and pride ourselves in giving equal consideration to all candidates.

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