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Customer Service Representative For Patient Accounts

Posted By:
Alisa Fedders
Posting ID:
Cincinnati, Ohio
 customer   service   medical   billing   call   center 
Category:Customer Service
Listing Type:Job
Employment:Full Time

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Career Opportunity: Customer Service Representative for Patient Accounts – Cincinnati, OH

Do you enjoy using your communication skills to effectively resolve patient inquiries? Would you like to see your knowledge of insurance billing and patient account processing make a difference in a growing company?

MediSync Midwest, a business services company specializing in providing business services to physician groups in the Cincinnati and Dayton markets, is seeking a Customer Service Representative for their office in Cincinnati (Norwood), Ohio. MediSync has a unique, team focused culture and embraces process, strategy and change.

What’s In It For You?

• Growth: MediSync is a growing company. The Customer Service Rep is an integral part of that growth, as you will be interfacing with our customers and clients.
• Transparent Communication: MediSync favors an open communication style, values employee input, and focuses on the growth of its employees.
• Small Company Culture: You will get to work daily with the whole Patient Accounts team, and will be a direct contributor to the success and growth of MediSync.
• Benefits: Health, dental, vision, short term disability, life, 401k, and paid time off

As the Customer Service Representative, you will be primarily responsible for managing incoming calls from patients and answering billing questions. Effectively communicating with the Patient Account Leadership Team, patients, client staff, and client office managers is crucial for success in this role.

We are looking for candidates that have:

• High School Diploma or equivalent
• 1 year health care/health insurance experience (required)
• 1 year physician medical billing experience (preferred)
• Structured call center experience (strongly preferred)
• Ability to communicate professionally and deal courteously with all levels of staff and with patients and clients
• Knowledge of basic computer software, hardware, and functions
• Knowledge of HIPAA compliance/Red Flag processes
• Ability to contribute to and foster a positive team working environment

How to Apply:

If you meet the above qualifications, learn more about this opportunity and apply online by sending your resume and salary requirements to us.

Local candidates only please - no relocation is available. Employer is EOE/M/F/D/V.

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