Advantage Concepts Please send your resume for IMMEDIATE consideration to Advantage Concepts is one of the premier marketing and promotional advertising firms in the Greater Baltimore Area. We specialize in executing tailored marketing campaigns for our clients that require a "personal touch" in customer service in order to ensure unparalleled results in customer acquisition, customer retention and customer renewal. Our niche is acting as a liaison between the client and customer through a unique, relationship oriented approach. We are currently hiring for Customer Service Associates to assist with our promotional campaigns for two industry leaders in the Home Improvement and Telecommunications industries. These positions would be responsible for handling all customer inquiries, sales support, and setting the appointments for our Account Managers to meet with potential consumers individually. You MUST have excellent interpersonal skills, be able to represent our firm and clients in a professional environment, and enjoy working in a team environment. Tasks: · Approach customers and understand how needs can be met by products and services offered · Manage in-store service event · Provide exceptional customer service and consultation advice · Facilitate administrative tasks and customer scheduling · Additional tasks as required We are looking to fill these positions in the next 2 weeks so please submit your resume today for immediate consideration! Qualifications: · Experience in customer service and associated fields · Ability to adapt to a variety of people · Winning attitude and dedication to ensuring customer satisfaction · Positive attitude and ability to work well within a team environment · College Degree preferred · Background in Retail or Restaurant · Leadership skills · Local to the office area Please send your resume for IMMEDIATE consideration to We are hosting interviews as soon as this week!