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Customer Service Agent

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HR Contact Name: Robert Hartman Email: Apply Online: Job Summary We're seeking upbeat individuals who are comfortable with spending the majority of their shifts providing client service via the telephone. We are seeking both part and full time representatives. Job Responsibilities - Answer phone on behalf of our customers - Responsible for noting customer inquiries in our issue tracking software - Properly direct upset clients to the proper department for further assistance - Assist supervisors as necessary during periods of high call volume Our Company We are proud to be one of the fastest growing customer support outsourcing agencies in the area. We work hard to assure both our clients and employees are happy with the overall atmosphere at our company, and provide one of the most complete benefits packages in our industry. This position is not a sales or marketing position. Prerequisites - Diploma or equivalent - Timely and Enthusiastic - Good attention to details - Desire to develop a work-flow Benefits - $13.75 hourly - Health Coverage - Dental and Complete Vision Insurance - Paid Training - Paid Biannual Leave and Sick Pay Applying for this position If you think you'd be a good candidate for this position, we would love to hear from you. Please fill out our online application at We are an equal opportunity employer and are proud to be able to give equal consideration to all applicants.

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