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Auto Repair Service Writer / Service Advisor

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Independent auto repair shop located in North Hollywood, CA is looking for a full time Service Writer / Service Advisor. Please send your resume to General Duties: Discuss problems with customers to help determine the nature of the trouble Prepare repair orders for routine service Write a description of the problem on the repair order to help the mechanic locate the trouble Researching parts pricing Estimate repair costs Explain to customers what repairs are required, the cost, and the length of time necessary to complete the repairs Give the repair orders to mechanics so that the work can be done Answer questions and settle complaints about the work or cost Keep work environment neat and clean Requirements: 3+ years experience in service advising / service writing Excellent verbal and communication skills Professional appearance Preferences: Service Excellence (ASE) Service Consultant Certification ALLDATA for estimating Microsoft Office

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