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Paul Mitchell Schools Learning Leaders

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Columbia, Md
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Please Email Resume to and We are looking for enthusiastic, motivated, and energetic individuals for Learning Leader positions here at Paul Mitchell The School Jessup , and Hair Expressions Paul Mitchell Partner School If you have the passion for the cosmetology industry, the love of teaching and the desire to make a difference then we have the job for you! We are looking for licensed instructors for Paul Mitchell The School Jessup , and Hair Expressions Paul Mitchell Partner School. Full and part time positions, day and night hours available. Knowledge of Paul Mitchell products and color a plus! Education experiences in the beauty industry a plus! Applicant must be licensed for a minimum of two years with active experience in a salon. Objective The Learning Leader motivates, mentors, and coaches all Future Professionals in their technical and guest service skills and creates extraordinary learning experiences on the clinic floor using objective-based education (O.B.E.),mini-classes, and learning centers. Service Experience Facilitator The Learning Leader coaches and mentors Future Professionals in providing excellent guest experiences for every guest every time. 1. He or she inspects and facilitates all guest services to include a guest greeting, service consultations, stressrelieving treatments, service upgrades, style consultations, service completion, rebooking, and Take Home recommendations. 2. He or she maintains his or her clinic floor zones throughout his or her shift and communicates with the Clinic Floor Leader if necessary to leave the clinic floor. 3. He or she inspects that clinic floor areas are branded and clean and that Future Professionals follow the specific service area set-up, clean their service tools, sweep the floor, and follow the state board rules for sanitation and service safety. He or she conducts inspections multiple times throughout his or her work shift. 4. He or she inspects and tracks the completion of all clinic floor forms, including the Release of Claims, Guest Profile Card, Service Ticket, and Take Home Recommendation Form. 5. He or she motivates and coaches Future Professionals on customer focus and daily service and Take Home goals and guides the completion of the Service and Take Home Scorecard. 6. He or she uses the 4-Step Program, facilitates the guest flow, and inspects the 10 Opportunities and 2-Minute Plan are followed during every service. Resource Expert The Learning Leader is knowledgeable and experienced in customer-focused service and product knowledge to support service upgrades and Take Home sales. 1. He or she meets or exceeds the standards of excellence included in the 3-Check System -- Clinic Floor Performance. 2. He or she utilizes Paul Mitchell Schools cutting, color, texture, style and finish, makeup, skin, and nails technical skills when working on the clinic floor. 3. He or she is proficient in product knowledge and shares his or her knowledge with service guests and Future Professionals using the Experience Menu, Paul Mitchell Product Guide Workbook, and Take Home Recommendation Form. 4. He or she provides positive reinforcement to Future Professionals on the "Caught Ya'" Board.Community Member The Learning Leader is a happy and professional community member who performs the mission of Paul Mitchell Schools. 1. The Learning Leader attends Pow Wow, staff training, Town Hall, FUNraising events, Free Hugs, Caper kickoff, Super Service Days, graduation, and celebrations to sustain the school culture. 2. He or she may be asked to perform other tasks as needed that do not appear on the job description. Please Email Resume to Ed Ruiz

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