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Hiring Dispatcher For Texas Regional Trucking Company

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Houston, Tx
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MUST BE FLEXBILE, THIS IS A 24-HOUR A DAY TRUCKING COMPANY. ***Serious inquires only*** EMAIL RESUME TO We are looking for a self-motivated individual to handle dispatching and customer service. The responsibilities would include answering incoming calls and having the ability to handle and communicate driving directions and confirm information of pickups and deliveries. May handle customer inquiries and solve minor problems. General data entry of information into computer system with accuracy is required. Solid communication skills a must and the ability to multi task are required to be successful in this position. Qualifications Needed: 1. Minimum 6 months dispatching experience in transportation or logistics company. 2. Must have great phone skills and be able to handle variety of drivers and customers. 3. Basic computer skills - Microsoft products. 4. Be self-motivated, able to work well with others, and be able to multi-task well. 5. Must be familiar with Texas. 6. Willing to fill-in for occasional vacation or sick leave. Duties include, but are not limited to: * Coordinates daily transportation activity to maintain service and delivery goals are completed in a specified timeframe. * Communicate with customers and drivers regarding deliveries. * Ensure proper vehicles are used for each shipment. * Maintain & correct problems relating to on time deliveries. * Assist in reconciliation of invoices and mileage logs. * Ability to apply common sense and understand verbal or written instructions. * Organize, prepare and maintain schedules through the use of both electronic and physical files. * Maintain phone contact with internal and external customers. * Accurately input information into the company's software. * Know, understand, and enforce company policies. * Provide professional and friendly customer service. * Self-prioritize tasks and work in a fast paced environment. * Schedule day-to-day operations and ensure that all operations are running smoothly. * Contribute to the growth of our networking data base by acquiring new accounts. * Strong organizational skills. * Excellent verbal and written communication skills. * Outstanding work ethic. * Able to multitask and prioritize in fast paced environment. * Desire to grow with the company and take on more responsibilities as we expand.

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