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Collections Representative

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We are currently looking for a temp to perm Collections Representative for our client in Boise, ID. Please read the below job description and requirements. If you are interested please email me at Please include your resume in your email and please put "Collections" in the subject of your email. Thank you for your interest in working with Randstad. Requirement 2+ years call center experience. Must be able to operate a multiline phone system. 2+ years customer service experience. Loss mitigation experience is a plus. Previous collections experience preferred. Job Duties The Collector works in the Collections/Risk Operations environment and is typically aligned with the routine outbound collections calling process and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing and other loss mitigation or recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or autodialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system or other relevant applications. Pay $12-13/hr. We offer full Medical, Dental, Vision, and 401k Thank you, PJ Canterbury

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