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Housing Counselor (Capitol Heights, Md)

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Temporary Position
(301) 322-3381
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United Communities Against Poverty ( is recruiting for a Housing Counselor. REQUIREMENTS: Please submit resume via email to or fax resume to (301) 322-3381. This temporary position provides accurate, relevant and helpful information to assist clients and potential clients in developing solutions in money management, credit related and housing issues via telephone or in-person consultation. Ability to work flexible hours is necessary. The person will attend NeighborWorks housing workshops before going to the next level. The position will end no later than June 30, 2014. Essential Duties and Responsibilities Assesses clients' financial situation based on the information furnished by the client. Assists clients in developing a budget and setting financial goals. Produces written action plan that supports the course of action that promotes the clients' best interests or the clients' choice of action. Motivates the client to implement the established plan. Performs elements of on-going casework as needed to provide service and problem-solving assistance for client inquiries and account management. Provides information to clients including, but not limited to collection action, court judgment, credit education, credit reports, housing issues, consumer protection laws, student loans, wage attachments, etc. Explains credit report ratings and protections laws to clients and provides answers to clients' questions. Conducts telephone interviews to determine whether or not client has developed a general understanding of the information pertaining to homeownership and/or being a landlord. Completes the required assessment, generates and distributes appropriate paperwork, and inputs data as required. Conducts telephone inquiries as to the status of the clients for the Early Delinquency Intervention. Informs clients of the agency services, makes referrals and performs other duties associated with the program. Offers by telephone Early Delinquency Intervention to clients. Prepares materials for housing workshops. Audits the Housing files to insure compliance with the current regulations. Insures that HUD policies are followed in the housing files. Participates in special projects as assigned by management. Performs other duties as assigned. Qualifications Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Have knowledge of Microsoft Office Suite software (Word, Excel, PowerPoint). Certificates, Licenses, Registrations The person must successfully pass HUD Counselor Certification exams 1 through 3 within 3 months from date of hire. Must successfully pass HUD Counselor Certification exams 4 through 7 within 6 months from date of hire. Must successfully pass Counselor Issues exam within 3 months from date of hire. CRR and CDIA Certifications within 12 months from date of hire. ADA SPECIFICATIONS (Physical demands that must be met in order to successfully complete the essential functions of the job) This work is primarily sedentary, and may require some lifting (up to 15 lbs.) and include occasional travel to off-site meeting/sponsor locations. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. United Communities Against Poverty, Inc. (UCAP) is an Equal Opportunity Employer. UCAP is committed to a diverse workplace and does not discrimination on the basis of race, color, ethnic or national origin, sex, sexual orientation, gender identity, religion, age, ancestry, disability, military status, veteran status, or other non-merit reasons.//

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