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It / Desktop Support

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Posting ID:
5117o1438
Location:
Stoneham
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To apply, email your resume to: Or apply with your mobile phone. Custom Automated Prosthetics (CAP) is seeking a motivated and versatile IT professional with a strong technical background to join our amazing team! This position will require an excellent understanding of Windows environments and troubleshooting hardware for the CAP team. The ideal candidate will have a solid foundation of operating systems, networking skills, and maintaining desktop systems and servers. This is a full time position. This position will be Monday-Friday from 9am-5pm. Flexibility is very important as hours and duties may change. Responsibilities: - Monitor and maintain all production system equipment and services including: - Manage server and system backups - Manage hardware and software licenses - Help resolve software and hardware issues for internal customers quickly - Setting up and configuring desktop PC's - Manage and maintain CAP's public web sites - Provide assist to end users who have questions and issues using CAP's Site in a Night product - Extensively research and document all issues reported to the help desk - Document technical environments, processes and procedures, and testing plans for equipment Required Qualities/Skills: - Bachelor's degree of equivalent experience required - 1-3 years of experience in systems administration and hardware/software troubleshooting - Solid understanding of TCP/IP, network devices such as switches, hubs, and routers - Experience with Windows Server 2008 and all Windows client versions - Experience with MSSQL datrabase management, backup and SQL scripting - HTML, Javascript and PHP experience a plus - Must have passion for being part of a hard working team - Must have ability to multi-task in a fast paced environment - Must have excellent ability to learn and articulate software-related problems and technical concepts - Must have a pulse on current hardware trends Please respond by sending your resumes to the link above. When applying, please answer the following three questions: 1) Why are you interested in working for CAP? 2) How does your experience apply to this role? 3) What is the accomplishment in your career that you are most proud of?

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