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Call Center Tech Support Specialists

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Dallas, Tx
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Our client located in Dallas, TX is looking for a Call Center Tech Support Specialist for a contract to hire role. If interested, please email your resume with "Call Center Tech Support - Dallas" in the subject line to . What will I be doing? Our client is looking for Call Center Tech Support Specialists that will provide support to end-users for PC, service applications, and/or hardware related issues. What Skills do I need? Experience with Tier 2 type technical support -- You'll be working with computer, network, and medical application support related issues Critical thinking skills with technical ability to know when a problem comes up to deep dive to understand if it is related to the application, network or workstation. The right candidate should be able to troubleshoot and work through support issues in their mind as opposed to reading a script. Excellent customer service skills is a MUST Must be flexible in regards to shift (24/7 Operation) Technical Health Experience (or just health care experience is a definite plus) Must be able to pass background and drug screen

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