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School Bus Dispatcher

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Golden Valley
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MainLine Transportation Inc. (MTI) a school bus company in Golden Valley is seeking an experienced Dispatcher. If you are interested and meet the following qualifications please email resume to . Dispatcher Job Description REPORTS TO: Terminal Manager POSITION PURPOSE: Dispatches School Bus Drivers transporting District students for assigned routes, excursions, and field trips. May drive school buses on a relief basis. ESSENTIAL JOB FUNCTIONS: 1. Operates a two-way radio to dispatch drivers and vehicles on all routes, including regular school bus drivers, and special education drivers. Assure that all school bus routes have buses and drivers assigned on time. 2. Stays in communication with all bus drivers by means of two-way radio equipment and contacts drivers to receive or provide information and assists with situations such as equipment breakdowns, road hazards, accidents, student locations, route changes or emergencies; notifies school district of late buses or buses involved in emergency situations. 3. Monitors to assure that all routes are covered and assigns spare drivers on time to fill in when necessary. Assigns spare drivers for absent regular drivers or assigns drivers to cover trips; maintains equity in assignment of drivers. Assigns buses to drivers when regular buses are out of service. 4. Prepares and updates lists and activity reports on a computer. 5. Works in cooperation and close communication with other District Officials. 6. Assures that drivers are provided with route sheets, maps, and any other items necessary for completing their assignments. Reviews the proper routes with spare bus drivers. 7. Provides information and assistance to staff, schools and the public on routing situations; reviews and evaluates situations and recommends solutions. 8. Uses specialized routing computer system to assist with dispatch activities and to followup on questions and problem situations. 9. Assists and trains others on how to operate the dispatching system, including appropriate policies and procedures. OTHER JOB DUTIES: 1. May be required to drive a school bus in order to provide backup support. 2. Provides backup support to other staff and perform other duties as assigned. 3. Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITY: Working knowledge of two-way radio equipment operation and dispatching devices. Knowledge of appropriate dispatching policies and practices, or ability to learn within a reasonable amount of time. Knowledge of relevant laws, regulations, guidelines, and District standards, policies, and procedure related to transportation processes, or ability to learn within a reasonable amount of time. Knowledge of the geographic region, school locations, District bus routes, and student transporting equipment, or ability to learn within a reasonable amount of time. Ability to become familiar with District streets and roads, read maps, and learn about transportation equipment and student needs. Knowledge of modern office procedures and practices. Proficient using Microsoft Excel, Word, Outlook, VersaTrans, and Edulog to obtain student transportation information as needed. Ability to communicate clearly and effectively, both orally and in writing, with emphasis on oral communications skills. Ability to prioritize and multi-task; ability to work accurately under pressure with frequent interruptions. Ability to follow emergency dispatch procedures and ability to notify appropriate personnel and emergency services in a timely fashion. Ability to work independently and in a team environment. Ability to interact with a diverse group of individuals in a courteous and tactful manner, and establish and maintain effective working relationships. Ability to handle problems and stressful situations tactfully and apply pro-active problem solving skills. Prepares necessary paperwork and reports. Ability to maintain confidentiality. Ability to work evenings or weekends as required. Ability to physically perform assigned duties. Ability to drive a school bus and other district vehicles safely and efficiently, as required. EDUCATION AND EXPERIENCE: Any equivalent combination of education and experience which provides the applicant with the knowledge, skills and abilities required to perform the job. A typical way to obtain the knowledge and abilities would be: High school diploma, or G.E.D., and two years of experience in the dispatch of motorized equipment or a related field requiring public interaction; dispatching experience in a school environment is preferred. Ability to obtain and maintain a valid Minnesota State school bus driver's license to function in a relief school bus driver capacity, including the requirement to pass all applicable bus driver physical and drug testing requirements. WORKING CONDITIONS: Work is generally performed in an administrative office, requiring the frequent use of communication equipment and computers. Assignments may include riding on or driving buses and operating wheel chair lifts and securing car seats.

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