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Installation Manager

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RITE RUG is looking for an Installation Manager and a Field Rep to join our team in the Raleigh area!!! We offer competitive wages and a full benefits package. All interested, qualified candidates-- Please e-mail resume to . All inquiries without a resume will not be considered. About Us: Get the most from your floors with Rite Rug quality, value and selection. Since 1934, we've featured the latest colors, styles and floor types in the looks you love, at the prices you can afford. And you'll get the best in customer service and satisfaction from our expert and professional sales, service, cleaning and installation teams. When you choose Rite Rug, you get the largest selection of residential and commercial floor coverings from the most trusted name in the business. POSITION SUMMARY: To ensure the customer has the best possible experience when have their new floors installed. Responsible for the inspection and completion of flooring installations. ESSENTIAL FUNCTIONS: Management of all installation and service of flooring within a specified geographic region Manage installation from beginning to end, keeping in close contact with the customer throughout the process Ability to make product suggestions to customer to ensure the highest quality end result Troubleshoot any installation/flooring issues to determine the best solution for the customer. Determine the best method of installation or repair. Pick up and deliver materials as necessary. Work closely with retail sales team to understand the customer's needs Must display a sense of urgency to address & satisfy customer issues Perform other duties as assigned QUALIFICATIONS AND REQUIREMENTS: The incumbent must: 1. Have earned a High School Diploma or equilvalent. 2. Experience in the Flooring Industry or Construction is a plus. 3. Must have exceptional customer services skills 4. Be able to multi-task and prioritize the duties required 5. Be able to lift at least 25 pounds 6. Be able to work independently and problem solve 7. Must have valid driver's license and insurance

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