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Education Student Loan Collectors For Hire

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We are looking for professional candidates with a strong work ethic to join our Education Student Loan department. To be considered as a candidate, please apply to, requisition # 9. and send resume to . EOS CCA is a nationally recognized collection agency with exciting opportunitiesdesigned for career minded individuals. We are currently hiring Collections Specialists for our Education Student Loan Call Center which handles defaulted student loans for the US Department of Education. Collections Specialists working on this contract fall under the Federal Government Service Contract Act. (SCA ). Under the SCA, employees are entitled to receive an appropriate wage determination rate and fringe benefits for this position. Compensation is set by the contract scope of work $16.84/hour ( Massachusetts) along with an additional fringe benefit rate of $3.71 per hour worked ( not to exceed 40 hours per week). EOS CCA employees are eligible for Medical and Dental insurance as well as Short/Long Term Disability, Life Insurance and 401K based on length of employment. Employees are provided an initial one week paid training. In addition they will attend monthly training seminars to assist with their overall development as a Collections Specialist. General Responsibilities include: 1) Making outbound calls/fielding inbound calls 2) Negotiating repayment or administrative resolution of borrower account. 3) Updating consumers account information. 4) Clearly documenting call results 5) Leaving messages for borrowers to call the office. 6) Using internet tools to find consumers contact information (skip tracing) 7) Exceed minimum performance requirements. 8) Adhering to strict security policies and procedures (Federal and Agency Laws) Requirements: 1) Must have excellent verbal and written communication skills. 2) Must carry themselves professionally and maintain a positive attitude at all times. 3) Basic computer knowledge. 4) Good negotiation skills. 5) Ability to work well under pressure in a Team environment. 6) Ability to adapt to change. 7) Work in a fast paced environment. 8) Clear security background check - Must have no defaulted student loans. EOS CCA is committed to providing a drug free workplace and all applicants will be required to submit to a post offer, pre-employment screen. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. EOE

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