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Part Time Design Assistant - La - Z - Boy

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Posting ID:
5029k1020
Location:
Nashua, Nh La - Z - Boy Furniture G
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Apply in person at La-z-boy Furniture Galleries, 225 Daniel Webster Highway, Nashua, NH or, e-mail resumes to Responsible for creating sales utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strive to create long-term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La-Z-Boy Designer. Assist the Designer in designing and creating comfortable and functional environments that represent client's lifestyle, taste and budget. KEY RESPONSIBILITIES: Drives Sales • Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy • Team with Store Manager, Sales Manager and Associates to promote the In-Home Design program and drive overall store sales • Assist Designer to achieve established In-Home program sales goals • Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service and continuing contact with all previous and potential customers • Maximize store promotions, marketing initiatives, and grassroots programs • Maintain strong knowledge of features and benefits of existing and new product line • Meet established goals as set by management In-Home Design • Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service • Execute and champion the In-Home Design process per company guidelines • Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries • Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects Customer Focus • Meet and greet customers that come into the store • Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products JOB DESCRIPTION Page 2 of 2 • Make sound business decisions to deliver customer satisfaction and promote team environment People • Maintain a positive working relationship with all store associates Operations • Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness • Adhere to general store operational procedures and guidelines • Show a sense of urgency, enthusiasm and excitement with the staff and customers • Other duties as assigned MINIMUM JOB REQUIREMENTS: • Currently enrolled in or graduate of an Interior Design program or a minimum of three (3) to five (5) years design experience in a comparable home furnishings role • CIDA accreditation preferred • Previous selling experience strongly preferred • Proficient in the use of Microsoft Office, including Word, Excel, and PowerPoint • CAD training a plus • Experience in using floor and space planning applications • Knowledgeable of general principles of home décor and design (i.e., furniture, carpet, draperies, and color schemes.) • Excellent communication skills, customer service skills, and organizational skills • Strong interpersonal skills to effectively communicate and build rapport • Ability to effectively manage time and conflicting priorities • Ability to work effectively and productively with others as a team • Ability to work the schedule and hours dictated by business needs • Ability to work evenings, weekends and holidays as required • Initiative to meet assigned goals, missions and objectives • Strong attention to detail SUPERVISORY RESPONSIBILITIES: None

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