We are looking for Entry Level Financial Associates resumes to Job Description - Entry Level Financial Associates We are hiring entry level financial service associates at Fidelity Investments Training starts on October 28th. Be part of a great experience to build your career at Fidelity Investments. Strong potential for temp to hire employment and long term assignments. Prefer experience from banking or finance services and / or a financial related degree Imagine having the chance to service and communicate with customers about their 401K plans! Each day you could have a positive impact on Fidelity's customers as a Retirement Services Associate, helping customers resolve their questions related to Defined Contribution (401K) retirement plans Fidelity Investments, the largest mutual fund company in the United States is one of the world's largest providers of financial services. Fidelity Investments is looking for individuals who are passionate about assisting people with their retirement plans. Fidelity's Retirement Services Associates are the primary point of contact for customer inquiries regarding their Defined Contribution retirement plans. The Retirement Service Associate needs to take personal responsibility for identifying customer needs and responding in a timely manner, while providing a high value customer experience • Effectively utilizing and navigating internal resources to arrive at the right solution for the client e.g. computer systems, online resources, and business partner relationships. • Actively participating in Quality Improvement Process • Demonstrating excellent call handling skills, patience and respect with complex and non-complex calls • Establishing rapport with customers, making them feel unique and valued. • Completing Defined Contribution (401K) Plan Training and ongoing education and learning. Job Requirements of Entry Level Financial Associates : Qualifications: • Bachelor's degree or equivalent work experience preferred. • One - two years of customer service experience, preferably in the financial services / benefits industry, or experience with defined contributions. • Personal computer fluency required: Windows Office and web-based applications experience preferred.