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Collections Specialist - Auto Finance - Ft

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Ft. Lauderdale, Fl
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TO APPLY: Email us at Are you competitive, driven to succeed, and a desire to be paid for your contributions? AFS Acceptance is looking for energetic and ambitious Collections Specialists for our Account Services Department. Do you enjoy talking on the phone, working with people and helping them solve problems? If so, we want you to be a part of our Account Services team. To be successful in this position you must be a highly motivated "hungry" professional with strong negotiation skills, and the ability to develop a strong rapport with customers and peers. You must thrive in a team-oriented environment and have an intense desire to never quit getting better. We offer ample opportunity for development and growth into larger roles -- we want you to grow with us! We're not looking for backgrounds, we're looking for top performers. As a member of our team, you will enjoy a robust benefits package that treats you like the superstar you are: -Health, dental, vision, short term disability, long term disability and life insurance benefits -PTO (Paid Time Off) -EMPLOYEE HMO MEDICAL PAID AT 100% -100% company match for employee's contribution to 401k up to 4% of gross salary -Monthly appreciation luncheon celebrations -Free daily caffeine in the form of coffee; tea and cocoa for non caffeine junkies -Tuition reimbursement -BLUE JEANS APPROVED DRESS CODE! -6 paid holidays + birthday day off At AFS you will work with a progressive team dedicated to delivering the pinnacle in customer service. AFS Acceptance is an established, full-service auto finance company that has specialized in serving the subprime financing needs of franchise and independent car dealers since 1996. We help our Dealer Partners sell more pre-owned vehicles by providing prompt service with flexible subprime lending options, underwriting and pricing. AFS offers consistent, responsive guidance and support, giving our Dealer Partners a dedicated Account Manager backed by a team of professionals to process and fund contracts quickly. Essential Duties and Required Skills: -Make outbound collection calls on 0-120 day past due accounts. -Receive inbound customer service and collection calls. -Skip tracing utilizing detailed and varied research skills. -Sense of urgency, intuition, logic, thoroughness, attention to detail, teamwork, a drive for excellence and passion for service. -Ability to communicate (in person & virtually), build relationships, and elicit monetary collections -from customers in a respectful manner that reinforces AFS Acceptance core values. -Quick learner, self motivated, driven, have patience to give each customer undivided and focused attention every time. -Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs. -Ability to excel individually, yet prosper and be supportive in a team environment. -Problem solving skills to overcome our borrower's obstacles, being persuasive and persistent when necessary. -Proven success in a fast paced, high volume, high pressure, telemarketing or collection environment preferred. -Sense of urgency, intuition, logic, thoroughness, attention to detail, teamwork, drive for excellence and passion for service. -Personal initiative, self-starter, sense of urgency and goal driven. -Work is required onsite in the corporate headquarters located in Fort Lauderdale. -Must possess personal integrity & intellectual honesty (NO EXCEPTIONS) -HUNGRY for more, more sales, more money, more industry knowledge, more client relationships, more growth and just plain MORE! -Exhibit high self esteem and supporting/builders others self esteem. We are generous with our thank-you's, we build people up, not tear them down. Working Hours: -Must be available between the hours of 8 am and 10 pm Mon-Fri, and some Saturdays. Learn more about our company at We have other career opportunities as well, check us out at TO APPLY: Email us at

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