Please submit your resume to Position Summary: Work as part of the Pharmacy Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values Required Qualifications Must be at least 18 years of age. License requirements are required by the state of Tennessee. Must have the ability to perform the following tasks: Customer Service Greet each customer in a courteous and professional manner and answer telephone with appropriate greeting Assist all pharmacy and front store customers with their questions and concerns Request additional help when needed to maximize customer satisfaction Maintain customer/patient confidentiality according to HIPAA and company standards Operations Comply with all federal and state laws, rules and regulations as well as CVS policy and procedures at all times Adhere to CVS workflow and ensure quality assurance standards are maintained at all times Maintain prescription prioritization throughout prescription processing including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles Resolve Third Party rejections and complete any manual claim forms Perform all register transactions in adherence of CVS policy and procedures Perform all prescription pick-up procedures in adherence of CVS policy and procedures Retrieve and file prescriptions appropriately according to State and Federal Law Participate in all required store operational meetings Maintain a clean, organized and professional pharmacy department Access, input and retrieve information to/from the computer Complete all required training programs Stand for extended periods of time Inventory Management Maintain in-stock by ensuring all inventory management policies and procedures are followed Utilize appropriate report(s) to maintain replenishment Pull outdated, damaged and recalled merchandise and prepare for return Preferred Qualifications Previous retail experience is preferred Cpht Pharmacy techs or working to become Cpht Education High school diploma or equivalent preferred Business Overview CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day.As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units -- MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.