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Block Dispatcher

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VCNA Prestige Concrete Products is currently hiring for its Block Division- Groveland Plant a Block Dispatcher. Please see job description. If you wish to apply please send you resume to . Summary and Job Scope: Position will plan, manage and coordinate the central division effort to effectively satisfy customer needs according to the prescribed service vision by efficiently utilizing delivery labor and equipment and accurately planning the daily schedule. Essential Duties and Responsibilities Ensures communication with external and internal customers is accurate, timely, honest and open with the highest level of integrity. Provides clear and consistent communication with customers in an effort to anticipate and meet delivery commitments. Plans equipment utilization targets prior to the scheduled day and coordinates communication with plants and customers to ensure targets can be attained. Monitors daily deliveries to ensure the optimal placement and utilization of equipment on jobsites. Identifies internal and external problems, inefficiencies, errors and clearly communicates with involved parties to generate short and long term solutions. Inputs dispatch computer work in the Command System in a real time environment. Monitors and communicates all service failures of assigned delivery professionals to the appropriate management staff member and documents issues accordingly. Maintains key performance indicator reports as directed by Prestige management. Communicates all safety and compliance issues to management and the Safety Department to ensure delivery professionals remain in DOT compliance. Develops and maintains effective departmental work environment and creates and promotes harmonious working relationships with other departments. Performs other duties and special projects as assigned. Supervisory Responsibilities: This position does not have supervisory responsibilities and acts under the general direction of the Operations Manager and senior management of Prestige. This position has authority to make independent decisions, changes, and improvements on routine issues; however, should seek approval from senior management before making decisions on significant issues. Education and Work Experience: High School diploma or GED. Minimum of two-three years prior ready-mix/block plant operations or dispatch experience. Skills and Job Knowledge Level: Ability to handle multiple tasks in a high profile and fast paced environment. Must have excellent communication skills both verbal and written. Must demonstrate a high degree of effective problem solving skills. Must demonstrate optimal customer service skills. Ability to perform computer function in a real time environment. Ability to work a flexible schedule. PC skills including Microsoft Word and Excel preferred. Work Environment: The incumbent may spend 85% of time in a normal office environment with little exposure to excessive noise, dust, temperature and the like. However, due to the nature of our business employee may spend 15% of time out-of-doors, exposed to potentially difficult environment conditions such as temperature and weather extremes. Must comply with all work rules, including those that pertain to safety and health. Travel and On-call Availability: Employee understands that in this position, there may be frequent, short-notice travel obligations. Employee also understands that this position may require the employee to be available on-call at all times. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor. E.O.E

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