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Ups Store / Center Associate

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Lumberton Nj
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UPS STORE Location- Lumberton Plaza, Lumberton NJ Hours of operation-8:00 A.M.-6:30 P.M Mon-FRI. ,. Sat-9:00-4:00 P.M Please- NO PHONE CALLS Send Resume to JOB DESCRIPTION The Part-time Center Associate is responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The following is a representative list of the duties and responsibilities associated with this position -- Deliver outstanding customer service to walk-in customers and telephone inquiries -- Continuously practice good listening skills with customers and UPS Store team members, and leadership -- Take ownership of the customer's shipping problem and offer viable solutions -- Take action to learn all product and service offerings, alternative solutions, and industry trends -- Operate all equipment, software, and devices in an expert fashion and be willing to teach others -- Maintain a clean and safe working environment REQUIREMENTS High school diploma required Strong computer skills to include Microsoft Word and Excel Outstanding phone skills Strong verbal/written skills, to include spelling and math Prior retail or customer service experience desired Prompt, reliable, and responsible Able to lift 40 pounds min. Willing/able to work a minimum of 10 hours and a maximum of 25 hours-per-week for a 5 day work week including including Saturday *Print and copy experience a plus! POSITION INCENTIVES Base Hourly Rate plus Sales Bonus We promote from within. the success and growth of our business relies on the success and growth of our team!

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