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Customer Service Specialist

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Posted By:
MCM Staffing
Posting ID:
4149p0148
Location:
Chicago
Telephone:
Tags:
 customer   service   client   care   order   processor   operations 
Category:Customer Service
Listing Type:Job
Employment:Full Time

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Customer Service Specialist needed in Deerfield. Will manage order fulfillment processes by answering calls from a toll-free number. Provide accurate, responsive, and efficient placement of orders. Will manage back orders, monitor and process electronic order rejections, report and follow-up on shipping discrepancies, respond to customer inquiries and requests. AA/AS Degree or equivalent customer service/operations experience required. BA/BS Degree preferred. Superior customer service skills, strong interpersonal skills. Ability to effectively prioritize multiple tasks. Strong computer skills.

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