Bilingual Customer Service Rep. needed in Peoria. Will identify complex or technical problems, assess needs, or sell products. Respond to customer contacts received via incoming calls, internet, e-mail, or regular mail in a professional manner to meet or exceed client expectations. Accurately data enter customer data for processing of orders and literature requests. High School Diploma or GED. Must speak fluent English and Spanish. Outstanding communication skills. Demonstrated customer service and troubleshooting skills. Excellent computer skills. Positive work history.