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Customer Care / Sales

Posted By:
Excalibur Extrusions
Posting ID:
Placentia, Ca
 creative   writing   graphic   design   customer   care 
Category:Customer Service
Listing Type:Job
Employment:Full Time
Company:Excalibur Extrusions

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An established and growing plastic extrusion company in Placentia seeks a sales/customer care
person. Most of our leads come from the Internet. We follow up with these contacts by
telephone and maintain contact with these leads through email marketing.

We are looking for an outgoing self-starter, with attention to details who possess exceptional
verbal and written communication skills.

Responsibilities and Duties:
Includes fielding in-bound calls; following up with customer concerns; writing Email blasts
and monthly customer newsletters.
Build and cultivate customer relationships.
Generate “House Account” sales utilizing the existing database as well as soliciting new
Follow-up on jobs which have shipped.
Ensure that all required client paperwork is complete, accurate, and submitted on time
Document all sales activities and maintain current database
Maintain industry and product knowledge and inform corporate of changing market
conditions and competitive issues.

· Selling business to business
· Photo Shop or equivalent
· Publisher, InDesign or equivalent
Newsletter publishing a plus
· Demonstrate working knowledge of social networking
· Some creative writing and graphic design required
· Working knowledge of Constant Contact and ACT and understanding of SEO a plus

Please do not respond without including your resume and completing the following:
1. Visit our website, excaliburextrusions, review our solution section and
newsletter archive.

2. Show your creative writing ability by creating your own “Solution Focus” on any subject.

3. Submit completed project with resume via our website, thru the contact us section

Be creative, it is not necessary to copy our structure. Get their attention in an appropriate manner. Acceptable formats are PDF, HTML or link.
Submittals are for evaluation purposes only. We will not publish your work without your consent.

Benefits: This position is eligible for Medical, Dental, 401K, Credit Union participation, Life
insurance, paid vacation, and holidays.

This is a full time 40-hour week position, will consider part time applicants

· Location: Placentia
Compensation: $15.00 per hour

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