Leading national healthcare consulting firm, which provides a broad portfolio of business and technology consulting services to medical practices, hospitals, and other industry organizations. We assist our clients with the process of selecting, contracting, and implementing electronic health record and practice management system solutions. We support any size practice, from the multi-provider enterprise to the solo practitioner, to streamline process, workflow, and implement best practice clinical protocols with the ultimate goal of improving patient care, optimizing efficiency, achieving compliance, and maximizing revenue to the client. We are currently seeking consultants, employee and 1099, to assist our clients with technology adoption and operational transformation nationally. The consultant will be a subject matter expert in several different areas requiring interaction with executives, vendors, clients, and other consultants. You will be responsible for working closely with the client on system selection, contracting, workflow analysis and design, developing and implementing processes, project management, training, support, and system optimization. Identifying new sales opportunities and up selling of services are required. Communication skills must be superior to display enthusiasm with a calm and professional demeanor.
• Conduct office assessments and make appropriate recommendations to the client • RFP development and vendor selection process • Coordinate and attend product demos on behalf of client • Contract negotiation assistance • Project plan development and management • Exercise independent judgment to determine the appropriate course of action to be taken during the course of an implementation, based on the analysis performed and evaluation of all possible solutions • Handle all project management related duties (update project plan, weekly status calls, reporting, resources, and issue management) • Escalate client issues in a timely fashion • Workflow and process analysis • Workflow map creation • Able to provide presentations to clients with all process and workflow recommendations, solutions, and implementation strategies • Technical assessments • Resource assessments • Quality initiative knowledge (ARRA/HITECH, CMS, e-RX, and PQRI) • Provide and arrange for appropriate training of all client staff • Coordinate vendor training • Assist client as required, to develop and assist in the process of acceptance testing • Office re-design (post-implementation) • Management and staff coaching • Independently maintain personal calendar and schedule • Accurately track and submit timesheets and expenses on a weekly basis • Evening and weekend work may be required • This position allows work at the client site and work from a remote home-office location • Able to promote outside sales, up sell of services, and maintain client relationships • Perform other related duties as assigned
Requirements: Required: • Candidates should have a history of academic and/or professional success • Associates or bachelors degree or equivalent industry experience • Knowledge of and experience in ambulatory health care setting • Workflow and process analysis and improvements • Excellent written and oral communication skills • Speak and write fluent English • Excellent organizational skills • Must be a team player • Ability to manage customer expectations • Commitment to adhering to internal process, procedures, and administrative deliverables • Proficient working with MS Office Suite of products, including but not limited to Word, Excel, PowerPoint, Visio, and Project. • Working knowledge of healthcare industry especially ambulatory care services and physician office workflow • Self-starter, with strong sense of ownership, assertive follow-through, and orientation towards results • Ability to perform well under pressure, adapt to change, and meet deadlines in a fast-paced environment • Excellent analytical and problem solving skills and strong attention to detail • Proactively handle multiple issues and projects concurrently • Exhibit a positive, open, and friendly attitude in all interactions • Ability to travel and must possess a valid driver's license • Able to perform and engage current client and potential prospects for new and continued sales
• Healthcare project management experience including software implementation lifecycle • Healthcare industry background • Practice management experience • MAC computer software knowledge a plus • Proven experience successfully training, supporting and/or providing implementation assistance to clients • Working knowledge of MS Project or other software to develop project schedules, timelines, and reports • Basic understanding of technical and medical terminology • Knowledge of working with CRM software for client, sales, and marketing management