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Field Service Representative

Posted By:
olga Davila
Posting ID:
Lawton Oklahoma
 job   offered 
Category:Customer Service
Listing Type:Job
Employment:Full Time
Company:National Ent Network Inc.

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National Entertainment Network is a multi-national company offering a range of coin operated entertainment solutions for the retailers' front of store.

We have a great opportunity for a Field Service Representative in our Lawton OK area.

This person will contribute to our success by aiding in the installation, support and merchandising of our coin operated entertainment toward successful achievement of our company goals. This individual will perform merchandising of assigned markets and light service requirements. Travel within assigned areas.

Summary of key responsibilities:
• Drives truck or automobile during scheduled daily distribution of product to machines at various locations on the route.
• Collects money from machines and records amount.
• Keeps daily record of product distributed to each machine, calculates number of vends and vend ratios.
• Provides quality customer service through regular interaction and communication with account managers, owner, employees, and player.
• Communicates status of machines and customer accounts to Team Leaders.
• Accounts for the security of all money, machines, and merchandise on the route. This includes reporting machine vandalism and theft as well as researching shortages/overages of money collected.
• Keeps machines cleaned and maintained in proper working order. This includes route maintenance as needed.
• Keeps daily inventory record of merchandise taken from warehouse stock.
• Maintains company tools in proper working condition.
• Listens to and resolves service complaints.
• Places product in machines to maximize presentation and sales.
• Cleans and performs routine maintenance on vehicle.
• Helps install and remove equipment from locations.

Required Qualifications and Experience:
• High school diploma or general education degree (GED).
• Current driver’s license in good standing required. Background checks and drug tests will be required.
• Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds or more.

For consideration: please forward your resume and salary requirements to:

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