R. Allen Lawrence 2224 Woodlea Dr. W. Mobile Al. 36695 Cell Phone: 228.369.9123
Business Summary WORK EXPERIENCE OVERVIEW Over twenty years designing, installing and supporting Voice, Video, and Data networks, customer premise equipment and computer systems. Familiar with high-speed state-of-the-art analogy and digital communications, including ISDN, T1, ATM, Frame Relay, SONET, DED and DDS circuits. Also familiar with the major NOS. environments, including Novell, Windows NT 3.5-4.0/95 and UNIX V3 through V5 in both TCP/IP and IPX/SPX. Worked with Informix and Oracle SQL environments and most major network equipment including Lucent Technologies Difinity G2/G3 PBXs, ROLM CBX, Wellfleet, Cisco and Baynetworks, routers, hubs, and switches, and firewalls. Knowledgeable of the industry and terminology, as well as, fluent with most test equipment, such as network analyzers, spectrum analyzers, LAN Pharaoh, T1 analyzers, logic probes and various meters, protocol analyzers and network management packages such as Openview, Netview, Spectrum and Lan Manager. I hold certifications on many various AT&T, IBM, Motorola, Scientific Atlanta, Dell, Sun, and various other OEM equipment.
Work History Independent Contracts 06/01 - Present Network Systems Analyst Working in small offices and companies throughout the southeast providing support solutions for small intranet and internet access. Using existing and provisioning new services to update these firms into an integrated network environment using Sonet, DSL, T1, T3 , ATM(OC3 and up), and Frame Relay. Of the equipment in use were Cisco, IBM, Sun Microsystems, Motorola, and Dell. Some of these clients included Richton Bank, Motorola, Cybergate Broadband, and various other companies.
Concurrent Computer Corporation (Xstreme Division) 02/01-05/01 Duluth, Ga. Network Systems Analyst Contracted to oversee the installation, and implementation of VOD systems in the Southeastern US. Provided technical expertise in the Networking and Digital Cable industry, using both Scientific Atlanta and Motorola DAC, and headend equipment. Contributed to the growth and expansion of the companies client base.
AT&T Solutions Contractor 5/00-12/00 Dublin, Oh Operations Manager Contract Operations Manager Assisted in the Implementation and Management of a new 7/24, tier 2 and 3 client support call center with 24 voice and data engineers in a fast paced and high stress environment. In charge of Vendor management and client coordination for vendor access and training. Provided hiring discussion making, coaching and guidance for associates and career path planning and training.
CDI Corporation 2/99-4/00 Atlanta, Ga. Systems and Network Consultant Under contract through CDI Corporation to Scientific Atlanta Cable TV equipment manufacturer, assisting them in the marketing roll out of the Digital Broadband Distribution System. Support of sales team in a post-sale environment as well as supported the installation team and end-users. Provided IP and LAN/WAN addressing design for entire network work from a cookie cutter template Administered SUN Unix servers, workstations, ATM switches, and LAN/WAN technologies to distribute cable TV to the Hybrid Fiber/Coaxial cable network that Cable companies use. The networks involve were hybrid in many cases using SI and Motorola headend DAC’s and Satellite receivers. The system provides a true two-way communications path for interactive video and data communication over the Cable TV network. Assisted in the proto-typing and production of new enhance services that can take advantage of the new technology.
Independent Consultant 6/96-1/99 Florida Systems and Network Consultant I have preformed various contracts which include, provide administration and setup of UNIX and Oracle based applications in Miami using Lucent G3 PBXs and Conversant/Intuity IVR. Provided Quality testing for a major auto clubs Web site using HTML and Java Script and Corba. Moved a major children’s hospital into a new building here in Orlando with Fiber Backbone and Internet/Intranet connections, which operated in both the MS Windows NT 3.5 and Novell 3.12 environments. Server used included Dell, SUN, IBM and other OEM’s.
AT&T American Transtech 6/93-5/96 Jacksonville, Fl. Senior Network Consultant I played a major role in proving several prototype network services and features. These included the use of voice and heavy data transmission over the AT&T network using Lucent Difinity G3 and Conversant/Intuity MAP 100 systems in a LAN/WAN and ATM/SONET environment. Working closely with a team from across the country and Bell Labs/Lucent to provide load balancing and call path routing, as well as, Data Network support over ATM/SONET and Frame Relay links. Evaluation of new products, and services to enhance the service we provided. Supplied trouble shooting skills and knowledge necessary to harden these services into production systems known as AT&T TRUE MESSAGE SERVICE and Claircom Airone (air to ground) telephone service. Authored and published the preliminary Operation and Maintenance Manual for the systems.
Xomed-Treace, Inc 8/91-3/93 Jacksonville, Fl. Network Consultant Provided technical support to their growing needs, having just purchased an IBM R S/6000 970 AIX server to run the enterprise. Lead the design and implementation of new infrastructure to support the faster speeds on the data network. Designed and lead strategies to provide remote sites more cost effective voice and data communication, realizing a cost saving of over sixty thousand dollars a year on equipment and services. Integrated the IBM/ROLM 9750 Communication Switch and RS/6000 Enterprise server into one network with the Home office in Jacksonville, Florida using their existing T1 network to connect three remote sites (one being in Puerto Rico).
International Business Machines, Inc. 6/86-7/91 Jacksonville, FL Project Engineer Hired into the ROLM Systems Division to provide needed support to the telephony group in the data transmissions field. I gained the status of Project Engineer within the first year Advanced to Project Manager/Installation Coordinator by my third year with the company. I provided primary support to the marketing group in pre-sale meetings and to the customers engineers in the field and performed site surveys. Supplied primary network design, logistic control/materials management, and subcontractor management, also including advanced technical support for customers in northeast Florida and southeast Georgia.
May Cohens Department Store Company 5/81-5/86 Field Technical Manager Field Technical Manager for the in-house technical staff. I managed a team of three persons and maintained the data center at the central location in Jacksonville. Able to apply my process control and computer skills to improve logistics of parts and supplies to a widely dispersed department store environment covering southeast Georgia and Northeast Florida. Awarded Outstanding Sales Support Executive of the Year in 1985 for my contribution of the integration a several new state-of-the-art PBX systems from IBM/ROLM to realize a substantial saving in the cost of maintenance over the older systems.
United States Navy ET2SS 6/74-8/80 Attained the rate and rank of Navigation Electronics Technician Second Class (E5), I served aboard an operating 640 Class SSBN submarine in the Navigation division.
Education Cleveland Institute of Electronics 1978-1980 Correspondence A.S. - Electronics Engineering Technologies
Skills Network Cisco, Bay Networks, 3Com, Synoptics, Cabletron, Xylan, and Fore Equipment Spectrum, HP Openview, Cisco Works Management system Cable Plant Design, LAN/WAN Topologies, Protocols: RIP, EGRP, OSPF, TCP/IP, IPX/SPX, Frame Relay, ATM, DDS, Switched packet Telecommunication Technical support for most major PBX/CBX systems, Lucent, ROLM, Nortel. Trunking and Provisioning of circuits. Dialing plans and Voice over IP design and implementation Project Management Able to plan, implement and complete projects. Skilled at using tools such as, MS Project, MS Access, MS PowerPoint, MS Word, Visio Proven ability to perform in a cost conscience environment Operations Management Skilled in directing and coordinating technicians and engineers in job functions. Able to coach and facilitate individual training and advancement for career path planning of associates.
Additional Professional Activities Specialized Training Certified IBM AS/400 Technicians Course Yes IBM 3270 Products Technical Course Yes IBM System 36/38 Technicians Course Yes IBM PS/2 Technical Course Yes IBM 4224/4226 Printer Technical Course Yes IBM 5250 Controller Technical Course Yes IBM/ROLM 9000 Technicians Course Yes IBM/ROLM 7000/8000 Technicians Course Yes Selling Skills Development Workshop Yes Measurex 2001 Technicians Course Yes IBM LAN Topologies Course Yes IBM SNA Telecommunications Course Yes IBM LAN Manager Course Yes AT&T Being an Effective Coach Yes IBM Token Ring Communication Training Yes Microsoft Certified Engineer Training for Window NT 3.1/3.5 Yes IBM/ROLM 9000 Software for Technicians Course Yes TRA Network Technologies Boot Camp Yes Cabletrons Spectrum Network Training Course Yes Cabletrons Spectrum Network Manager Course Yes Microsofts LAN/WAN Technical Training course Yes Scientific Atlanta, Digital Broadband Distribution course Yes IBM/ROLM Phonemail Rel. 4.0 Technicians Course Yes Fore system Technical Training course Yes Xylan Switching Software Training. Yes Motorola Digital Headend Operations Course. Yes