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It Consultant (Technical Support)

Posted By:
Hannah Gang
Posting ID:
Clifton, Nj
 networking   desktop   server   windows   operating   systems   exchange   active   directory   tcp 
Category:IT / MIS / Networks
Listing Type:Job
Employment:Full Time
Company:Miles Technologies

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The IT Consultant is in a position to help our small to medium-sized business customers operate more efficiently due to the proper use of today's technologies. In this role, you will not only identify technology solutions that will add productivity, but you will also implement those solutions. We are looking for candidates with strong customer-oriented consultative skills that also have strong technology and troubleshooting skills. You have the opportunity to work with hundreds of businesses, and this position is a great combination of both the consulting side and the technical side of the business. Call us today to inquire about this position - 800-496-8001 x 113.
Implement network and infrastructure related projects for our clients
Troubleshoot and resolve computer and network related problems
Perform analysis of IT needs at customer's locations
Identify technology solutions based on analysis of customers' needs
Strong and consistent communication with customers
Documenting work performed and other technical information for our clients

Ideal candidate will have at least 2 years experience in the following:
o Ability to diagnose and fix hardware and software issues for both desktops and servers
o Experience installing and troubleshooting problems on WinVista, WinXP, Win2K, Win2K/Win2003/2008 Server, IIS, Exchange, DNS
o End-User and Help Desk experience in MS Office Suite and other common desktop applications
o Experience in configuration and troubleshooting of LANs and WANs, switches and router
o Configuration of TCP/IP settings on network and troubleshooting TCP/IP issues
Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required.

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