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Disptach Csa

Posted By:
John Grant
Posting ID:
St. George, Utah
(866) 999-3371 ext 319
 customer   service   call   center   dispatch   excel   word   telephone   multi   tasking 
Category:Customer Service
Listing Type:Job
Employment:Full Time
Company:American Logistics

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American Logistics Company (ALC) is a national passenger transportation management company serving transit agencies, school districts and the healthcare industry. ALC leverages proprietary transportation management and route optimization technology to manage dedicated and non-dedicated vehicles across the United States, providing high quality, innovative transportation services that raise the bar for efficiency, cost-effectiveness, driver safety and accountability.

We are seeking highly organized individuals with strong analytical and multi-tasking skills for fast paced positions assisting a nationwide client base.

Location: St. George, Utah

Hours: 40 hours a week (schedule is negotiable)

Overtime: Overtime available as needed and based on ability

Salary: Hourly (based on experience)

Bonus: This position is bonus eligible

Benefits: Full benefits are available

Preferred skills and experience:

• 2 years of continuous work history; a minimum of 12 months with one employer.
• Ability to sit for long periods of time in an office setting
• Team oriented; work well with other team members to achieve common goals
• Strong typing skills (40 wpm or better)
• Strong phone skills (customer service, comprehension and elocution)
• Strong computer skills
o Windows XP
o MS Office Professional
• MS Excel (formulas, macros, Visual Basic preferred)
• MS Word (proficient user)
• MS Outlook (ability to convey thoughts in a clear, professional and respectful manner)
o MS CRM (any experience preferred)
o Adobe Acrobat 9
o Graphic Arts Experience (preferred), including but not limited to:
• Adobe Photoshop CS4
• Adobe Illustrator CS4
• Adobe InDesign CS4
• Strong ability to organize time and tasks; able to keep track of multiple tasks at the same time
• Able to quickly analyze large amounts of data and respond appropriately
• A patient and tolerant demeanor; able to communicate with people of various backgrounds in a professional manner
• Ability to control the conversation and keep it on point
• Command of the English language; must speak, read and write English fluently
• Foreign language ability considered a plus (Spanish preferred, but any foreign language ability will be beneficial)

Education Requirements:

High School Diploma or Equivalent (Required)
Bachelor’s Degree (Preferred)

The Dispatch CSA is a Federal Transit Administration regulated position and is therefore subject to DOT Drug Testing (Pre-employment, random and reasonable suspicion) and background checks. The qualified candidate must pass both the pre-employment drug test and background check and remain in good standing with all applicable FTA regulations in order to continue in the position.

To apply: please respond with details regarding your fit for the position. Qualified candidates will be contacted within 72 hours of submitting a resume. A resume is required for any candidate desiring to be considered for employment.

With questions, call (866) 999-3371 ext 319

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