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Yellow Ribbon Support Specialist

Posted By:
GAP Solutions Inc
Posting ID:
Cottage Grove
 admin   yellow   ribbon   customer   support 
Category:Admin / Clerical / Office
Listing Type:Job
Employment:Full Time
Company:GAP Solutions Inc.

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Yellow Ribbon Support Staff I

GAP Solutions, a growing, dynamic company is dedicated to finding you the right position, and allowing you the room to succeed. Due to the volume of our business, we are constantly recruiting qualified applicants in all business areas. Our diverse client base ensures a wide variety of exciting opportunities for motivated, dedicated individuals. Come join GAP Solutions for a working partnership.

Job Description
Provide Soldier and Family Support Services including direct day-to-day support to for the planning and execution of the Yellow Ribbon Program.

Duties and Responsibilities
• Plan/Support/Implement events, training, briefings, and activities that support Service Members and their Families throughout the deployment cycle.
• Collaborate with staff responsible for providing training, information, and resources to Service Members and their Families.
• Communicate with military leadership as directed and necessary.
• If required by State/Territory POC, respond to inquiries from units, Service Members, and their Families to ensure that they have access to all available events, briefings, trainings, and activities related to the Reintegration Program.
• Gain a working knowledge of all benefits and resources available to Service Members and their Families in order to refer them directly to specific resources or direct them to an agency that can provide appropriate services.
• Use Tracking Tools to track major activities relating to YRP requirements.
• Provide Yellow Ribbon Program coordination and assistance to units, Soldiers, and their Families as directed by their Level II and State POC.
• Provide Level II and Assistant Program Managers with assistance in ensuring accuracy and timeliness standards for reporting requirements within their State for inclusion in the nationwide report.
• Collaborate with the Transition Assistance Advisors (TAA) who will be able to direct YRSS to the pertinent service agency’s staff in order to gain a specific understanding of benefits available to Service Members and their Families.
• Provide necessary assistance to units and/or individuals to ensure accomplishment of all Deployment Cycle Support tasks during the deployment cycle, including coordinating reception activities, briefings, training, and spouse/Family education.
• Assist in the development and implementation of the Reintegration Program within the parameters set by the POC.
• Be the subject matter expert and when requested, conduct all required briefings during each phase of the deployment cycle. Deployment Cycle briefs can include: Pre-deployment, Deployment, Reunion, Reintegration, USPFO (Pay), Tri-Care (Benefits), Single Soldier specific information, Legal (Wills and Powers of Attorney), Child and Youth, Child Care, Stress, Financial Management, Red Cross, Military OneSource, Public Affairs and ESGR.
• Serve as a conduit for command information and coordination pertaining to Yellow Ribbon throughout the command. The level I with guidance from Level II YRSS and/or the State/Territory/District POC, may refer Service Members and their Families to the proper agencies.
• Coordinate with the State/Territory/District Employer Support of Guard and Reserve point of contact on any employer issues related to Soldiers and/or their Family members within your command. Provide information to command leadership and follow-up as required.
• With command guidance, develop the Commander’s Reunion and Reintegration communication plan. Track using the Issue Management Tab of the Quality Assurance Report depending on the concern.
• Maintain a professional email account and respond to inquires in a timely manner. Your account will be on your State/Territory system and is usually an AKO (Army Knowledge Online) account. You should have a signature block following company guidelines that identifies you as a contractor for the Yellow Ribbon program.
• Submit and receive approval from the Level II and APMs for any travel requests in advance.

• Level I positions are an entry level position and must possess basic knowledge, experience, and skills in the areas of military personnel, human resources, and Family programs as well as an understanding of the ARNG. Level I positions are for personnel with less than two (2) years experience working with ARNG Families (This experience can be a combination of volunteer service or paid work).
• Must demonstrate a working knowledge of military wellbeing programs, Yellow Ribbon (Reunion / Reintegration) programs, and the deployment support cycle requirements.
• Must possess broad based knowledge, experience, and skills in the areas of military personnel, human resources, and Family programs as well as understanding of the Army National Guard.
• Must be a self-starter and require minimum oversight.
• Must be computer literate and proficient in preparing Microsoft Word, Excel, and develop PowerPoint briefings as directed.
• Contractors must have the ability to gather information, make recommendations for program improvement, synthesize information, and provide communication (orally and written) to disseminate information throughout the command.
• Must have a current and valid driver’s license.
• Flexible with travel, evening and weekend work hours when required.
• Positive Attitude.
• Excellent communication skills.
• Ability to present yourself professionally in a government environment and to inspire confidence with everyone whom you have contact with

Contact Information
Please send MS Word formatted resumes

GAP Solutions offers many career opportunities including Administrative, Training, Human Resources, Information Management, and Technology services, as well as many others. The job that fits your life is waiting at GAP Solutions. Please visit our website to view other available openings.


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