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Voice Engineer.

Posted By:
Matthew Holtz
Posting ID:
Auburn Hills, Michigan
 cisco   voip   telephony 
Category:IT / MIS / Networks
Listing Type:Job

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Location: Auburn Hills, Michigan

Pay Rate: The position pays $39.00 an hour with family benefits.


  • Solid understanding of Cisco IP Telephony administration for Call Manager Call Manager 7.x, Unity 4.2 Voicemail platforms, UCCE

  • Working knowledge of Cisco Unity Connect V8.x a plus

  • Working knowlege of QoS

  • Demonstrated skills with Cisco UCCE scripting

  • Demonstrated skills with system design, trunking and station requirements, traffic study analysis, IP Telephony

  • Demonstrated understanding of Voice technologies with an ability to understand client requirements and preferences and translate them into technical deliverables

  • Ability to analyze complex requirements or problems into component hardware and services and develop high level tasks for incorporation into a project plan

  • Expert analytical skills and ability to work unsupervised

  • Ability to motivate and establish strong working relationships and processes within teams and across organizational boundaries

  • Strong written skills necessary for clear definition of scope, technical solutions, project deliverables, appropriate system documentation, client communication and management presentations

  • Strong time management skills necessary to manage multiple concurrent priorities.

Activities to include:

  • Manages the day-to-day execution administrative activities for MACD requests.

  • Assists in the creation of departmental documentation

  • Assists in the test plan execution for small site implementations

  • Follows established change control processes and procedures

  • Coordinates and integrates activities across multiple areas (training, testing, procedures, etc.).

  • Identifies issues and facilitates resolution and/or escalation as appropriate.

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