IT Consulting Firm seeks an experienced PHP Programmer / Technical Support.
The Technical Support side of this position will be responsible for handling incoming phone calls and e-mails from users of this software application to assist them with technical troubles. As a requirement, you must provide prompt and courteous first level telephone support to end users; utilizing technical expertise and good communication skills. Also you must identify and resolve critical problems; and have the ability to use judgment in determining the most appropriate methods and procedures to complete service requested from end users.
Applicant must have a minimum of 3 years experience as a programmer and at least 2 years of experience with the PHP programming language.
Excellent oral and written communication skills are a required. Must ensure good customer service skills. Self starter with a strong work ethic. A willingness to always continue learning.
Submit cover letter, resume and salary requirements