Summary: Design and produce high quality embroidered designs and logos for various types of garments. Handle call-in and walk-in prospects and customers in a courteous and professional manner. Demonstrate a professional image of the EmbroidMe brand at all times.
Essential Duties and Responsibilities: Design and create digitized files for embroidery on garments. Operate multi head embroidery machines using standard safety procedures. Identify correct hoop sizes and proper backing needles and thread to be used for each job. Open/create digitized files in digitizing software to be used for production. Output digitized files onto floppy disk for production on embroidery machines. Input digitized files from floppy disks onto embroidery machines and properly designate color sequences for each individual design. Operate a heat press using standard safety procedures. Maintain machinery in good working order. Greet customers and answer phones in a professional and knowledgeable manner. Obtain at least 50% down payment and payment in full upon completion with every order. Accurately complete Counter Forms, quotes and invoices. Assist in operating and managing the store when needed. Keep a running inventory of all stock and supplies. Maintain an organized, clean and professional store appearance at all times. Complete EmbroidMe in store training utilizing the Operations Manual and Workbooks. And duties as assigned.
Qualifications: Must be computer knowledgeable and willing to become proficient in various software programs. Must pass basic math and spelling tests.
Physical Demands: Must have the ability to stand on feet for long periods of time. Must be able to thread needle on embroidery machines at an efficient rate. Must be in good physical condition and be able to lift over 50-60 lbs.