Our client is an insurance agency located in the Muncie, In. area. The Office Administrator will provide excellent customer service to both internal and external customers. The ideal candidate will have experience in office administration as well as related accounting activities.
Essential Duties and Responsibilities:
· · Greets public in person and on the telephone, provides general information, answers questions and directs individuals to appropriate party as necessary. · Performs general secretarial and clerical duties, including typing, copying and filing correspondence by scanning and entering data into Applied Systems software. · Sort, open and distribute mail according to destination. · Professionally administer all incoming calls, ensure phone calls are redirected accordingly and greet guests in a professional, friendly, hospitable manner. · Provides service and administrative support to sales team and office staff. · Process payroll in an accurate and timely manner and completes accounts receivable and payable functions. · Balance/reconcile commission statements from carriers and distribute commission checks to sales staff. · Prepares and delivers bank deposits weekly. · Produces various administrative/accounting reports daily/weekly/monthly as needed. · Ensures expenses are entered into Applied Systems software. · Applies payments from customers and enters payables. · Performs other duties as assigned.
· High School diploma or equivalent · Proficient in Microsoft Word and Excel. · Knowledge of Applied Systems TAM (insurance agency management software) required · Excellent verbal and written skills · Previous experience in Insurance industry a plus · Professional appearance and team player