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Client Services Manager

Posted By:
Teachers Teachers com
Posting ID:
Richmond, Va
 customer   service   telecommute 
Category:Customer Service
Listing Type:Job
Employment:Full Time

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We are looking for an enthusiastic, personable, self-motivated individual to join our growing company. Teachers-Teachers. is the nation’s leading teacher employment and recruitment website, working with over 1,700 school systems across the country to help them find and hire the best and brightest teachers. All of our employees work from home offices and enjoy the benefits of telecommuting. We’re proud to be an efficient and energy conscious company that provides a high quality of life for our employees.

In the role of Client Services Manager, you will:
• work to ensure school districts are utilizing Teachers-Teachers,
• train recruiters in the use of the website and provide ongoing technical support,
• coordinate the implementation of an instate recruitment campaign designed to recruit qualified candidates into the database,
• track usage and impact data and provide quarterly and annual reports to the Department of Education, and
• other necessary activities as they arise.

The perfect candidate enjoys using technology, training individuals, and helping them accomplish their goals. The person is friendly, engaging, organized, and likes to work independently. If this describes you, please take a moment to review the following requirements:
• Bachelor's degree
• at least three years of customer service, training, or sales experience
• strong computer skills including the Internet, Word and Excel (CRM software knowledge is preferred but not required)
• comfortable with making formal presentations both in person and via the telephone
• owns an IBM-compatible laptop computer (minimum 2.2GHz processor and 1 GB RAM)
• the ability and desire to work from home
• ability to travel throughout the United States as necessary
• has high speed Internet capability (DSL or cable modem)
• lives in Virginia, preferably in or near Richmond
• authorized to work in the United States
• experience in the field of education preferred

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