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Cartridge World Ink / Toner Tech

Details
Posted By:
Joe Markus
Posting ID:
3862j2558
Location:
Troy
Telephone:
Tags:
 manufacturing   technician   inventory   customer   service 
Category:Manufacturing
Listing Type:Job
Company:Cartridge World Troy

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Responsibilities Include:
* Refill ink jet cartridges on a daily basis according to quotas set by manager

* Maintain equipment according to store standards

* Maintain safety in technician area according to store standards

* Re-manufacture laser cartridges on a daily basis according to quotas set by manager

* Provide assistance to customers regarding technical issues

* Recommend selections that meet the customer's needs

* Use Point of Sale system to enter customer information, quantity, description and pricing information

* Answer customerís questions ensuring that customer is well informed about the Cartridge World refilling process

* Assist in receiving incoming shipments ensuring that all quantities received match ordered quantities

* Provide assistance in stocking merchandise both in retail store front and in back office

* Assist in ensuring that adequate quantities of inks are in stock

* Facilitate ordering process when quantities reach re-order point

* Maintain a clean and orderly technical area

Requirements:
* Demonstrated customer service skills with ability to provide outstanding customer service to diverse population of clients

* Previous experience in printer or cartridge technology desired but not required

* Strong mechanical aptitude

* Previous experience in inventory management/ purchasing

* Ability to work with multiple projects and deadlines

* Ability to work at least one weekend shift per week

* Must maintain compliance with Company polices and dress codes

* Ability to lift 50 pounds without assistance

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