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Inside Sales & Service

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Posted By:
Lori Vajdich
Posting ID:
3861o5438
Location:
Mentor, Ohio
Telephone:
Tags:
 customer   service   sales   insurance 
Category:Customer Service
Listing Type:Job
Employment:Full Time
Company:Lori Vajdich State Farm Insurance

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JOB TITLE
Inside Sales & Service
(opportunity to advance)

HOURS: Full time. Mon-Fri 8:30-5:30

PAY: Base + uncapped commission
Base depends on level of experience

JOB PURPOSE
To work as an employee of a State Farm independent contractor agent assisting the agency to grow in new households through sales of State Farm products and services and in providing quality service to State Farm customers.

EXPERIENCE AND KNOWLEDGE
o Experience in sales and/or customer service desirable.
o Experience with computer software desirable.
o Knowledge of personal lines insurance products desirable.
o Some insurance knowledge is helpful but not required for individual who is ambitious and willing to learn
o Property and Casualty license not required, but desirable

SKILLS/ ABILITIES / IDEAL CANIDATE
o Strong listening, oral and written communication skills
o Ability to influence others.
o Ability to create professional business relationships with prospects and policyholders
o Ability to take initiative and act effectively in various circumstances without direction.
o Self-confidence/perseverance/strong work ethic: remain positive and maintain progress towards a goal in spite of obstacles and adversity.
o Proven track record of trustworthiness, dependability and ethical behavior.
o Someone upbeat, talkative, helpful, friendly and projects a good attitude. A pleasant, outgoing personality. A constant Smile
o A preference to work with people and meet new people daily
o Someone mature, reliable, self-sufficient and resourceful.
o The ability to learn and to operate a computer
o Detail oriented
o The ability to organize and prioritize work
o The ability to set and achieve production goals
o Has sense of urgency and enjoys working in fast pace environment.

DUTIES AND RESPONSIBILITIES
o First to answer the phones, first to great ALL incoming traffic and last to thank anyone going out the door
o Handle service including address, name, bank, driver assignment, error corrections, car changes, etc.
o Take payments and handle general payment issues
o Set Agent Insurance and Financial Review’s
o Collect Data for Quotes
o Quote lines of business
o Pivot to appointments, auto, fire, mutual funds, 401k rollover, Life and Ask for Referrals
o Meet monthly goals; Turn in weekly tracker / Daily Appt Tracker
o Make Marketing Calls as Assigned by Agent or Specialist
o Handling additional duties that may be assigned

If you are interested please e-mail your resume

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