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Customer Service Representative

Posted By:
Dean Duehring
Posting ID:
 customer   service   full   time   phones   computers 
Category:Customer Service
Listing Type:Job
Employment:Full Time

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Craft-e-Corner a growing e-commerce retail business is looking for a reliable, detail/task oriented, technology skilled, problem solving individual to provide telephone and e-mail customer service for our online company.

Our Customer Service Associate is primarily responsible for:
- Communicating with customers via (phone and e-mail) to resolve questions and concerns, take phone orders or any issue related to their purchase.
- Additional administrative tasks and projects to support for online retail business.

Requirements include:
• Proven TECHNICAL computer skills with Internet Explorer, G-mail and Online Buying sites
• Ability to handle many details with a high level of accuracy
• Excellent communication and organizational skills
- Genuine desire to help others
• Responsibility, dependability and integrity
• Problem solving skills to identify the situation and have the ability to search and find plausible solutions
• Willing to work in a flexible, highly active work environment

Expected attributes:
• Understanding of online shopping experience and competitive e-commerce environment
• Committed employee for long term work relationship

This position’s hours are typically Monday through Friday 8am-4:30pm range with a total of 40 hours per week depending on business needs. The hours have the opportunity to increase as the business transitions into the retail season November through January.

If you are looking for a casual, drug-free, smoke-free work environment and have the skills and abilities listed above, then please send e-mail a message
Place RESUME as the title of your message
Describe in the message text your relevant skills and experiences that make you right for this position
Attach your resume in Microsoft WORD format
No other inquiries accepted.

Initial Application Deadline is Friday, August 6, 2010.
Applications will be reviewed and interviews will be offered as needed and will not wait for the application deadline to occur.

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