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Small Business Computer And Network Support

Posted By:
Steven Conry
Posting ID:
Midcoast Maine
 computer   network   support 
Service Category:Internet & Computers
Business Name:Steven Conry
P. O. Box 343
Waldoboro, ME 04572

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Steven R. Conry
P.O. Box 343 1390 Wagner Bridge Road, Waldoboro, Me. 04572 319-461-7565

Overview of I.T. Experience and Education

Impressions Custom Computers, Inc., Washington, Iowa 1999-2010
Lead Technician providing IT support to businesses and individuals throughout Washington County, Iowa
o Extensive experience designing, implementing, protecting, and repairing computer networks, operating systems, servers, computers, applications, software and data.
o Solving problems while saving data and computer setups, keeping businesses and people up and working in the face of computer crises.
o Certified: A+ and Network +.
Test ready: mcsa, ccna, and security +.
Studied computer hardware, systems and application software, and methods of problem resolution intensively for 2 years with the founder of Impressions Custom Computers, Inc.

Technical Skills and Expertise
Routinely repair various models of desktop and laptop computers, including data backup and recovery.
Design, build and setup new-computers: hardware and software.
Design, build and setup server computers: hardware and software.
Experienced in avoiding issues of hardware incompatibility
Extensive experience with networking hardware: routers, switches, firewalls, gateway appliances; including Cisco Pix, Sonicwall, Fortigate, Netgear, and the setup of vpn tunnels, subnetting and the Cisco command line interface.
Widely experienced at organizing, and building wiring closets and patch panels, including pulling cable.
Operating Systems:
Experienced installing and supporting: Microsoft Windows 95, 98 Me, 2000, XP, and Vista Experienced installing and supporting Microsoft Windows NT, Windows 2000, Windows 2003, Windows 2008 servers, (standard and small business editions), Microsoft Exchange server versions:2000,2003,2007, Microsoft Sql versions: 2000, 2005, and IIS.
Experienced using, and troubleshooting Apple operating systems: Tiger, Leopard, and Snow Leopard . (10.4, 10.5, 10.6)
Set up and maintained hybrid and virtual OSX and XP systems and networks.
Set up and use Knoppix, Ubuntu and Suse Linux workstation operating systems.
Extensive daily experience with tcp/ip protocol suite.
Proficient in legacy microsoft netbui/netbios networks.
Installed and supported: MS Office, Open Office, AVG, Norton, McAfee, Avira, Bit defender, Malwarebytes, Excel, Access (visual basic), Westlaw, Iowacode online, Tabs, Hotdocs, Iowadocs, Thorpeforms, Lacerte, specialized HUD forms, Quicken, QuickBooks, Peachtree Accounting, Winfiler, Medrec and Dextrocity medical records suites, Medical Alert paging software and servers, Thompson Financial software, Mesirow Financial software, Winops Financial software, and Microsoft Great Plains with SQL, and others.

Sample Professional Experience

Horak Insurance Company, Washington IA: 9 years full IT support
Washington Law Office, Washington IA: 9 years full IT support
Koller CPA, Inc, Washington IA: 9 years full IT support
Cobb Oil Co., Brighton, IA: 4 years full IT support
City of Washington Iowa: 6 years IT support
United Presbyterian Home, Washington IA: 8 years full IT support (including medical wing)

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