Vocalink Language Services is a privately held, certified minority and woman-owned company. It provides linguistic management solutions in both the translation and interpretation fields for companies that are targeting the ethnic and global markets.
We are looking for an Interpreting Coordinator (full-time position).
The missions of the Interpreting Coordinator are:
- To provide service to existing customer accounts
- To assist sales staff
- To perform other duties
- To report to the Interpreting Manager
- To coordinate customers appointments and requests
- To confirm appointments with interpreters and customers
- Back office duties
- Maintenance of online system
- Perform other duties as assigned
Skills:
Knowledge of the industry
Bilingual Spanish / English
Oral Communication Skills
Written Communication Skills
Telephone Etiquette
Customer Relations
Customer Service
Organization
Professionalism
Time Management
Computer Literacy
Persuasion skills a must
Education/Experience:
Bachelor's Degree. Prior customer service experience required.
Position currently opened.
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