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Service Writer

Details
Posted By:
Human Resources
Posting ID:
3802j0732
Location:
Kingsburg, California
Telephone:
Tags:
 customer   service   agricultural   equipment   department   inventory   scheduling 
Category:Customer Service
Listing Type:Job
Employment:Full Time
Company:Oxbo International

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Growing Worldwide Agricultural Machinery Company seeks ambitious, responsible individual for to support its Service Department in Kingsburg California.
In this position you will be the first line of contact for customers and the overall support of the Service Department. Acting as liaison between customers and the Oxbo Service Department you will plan and communicate scheduling, provide written estimates for service work, and manage parts requests. The position will involve very frequent interaction with in-house service manager, supervisors and other company personnel, preparing items for shipment, assisting in the Parts Department to maintain accurate inventory, and warranty administration.
You must be a well organized self starter, willing to do various types of work to support the Service Department staff.

Qualifications:
• Outstanding written and oral communication skills are required. Ability to edit work for spelling and grammar, present numerical data effectively and ability to read and interpret written information.
• Strong customer service skills and orientation required.
• Ability to organize, prioritize and plan work activities
• Good computer and analytical skills.
• Familiarity with the work of a service department; minimum of two years experience in a service environment preferred. Agricultural equipment knowledge helpful.
• Clean driving record required.
• High School Graduate or General Education Degree (GED)
• You must be safety conscious and committed to following company safety policies.

OXBO International offers a clean and collaborative work environment competitive wage and fully comprehensive benefit package, including health benefits, 401(k) and ESOP. Qualified applicants are invited to submit a resume, references and salary requirements. In the subject line, note “Service Writer, Kingsburg Ca.” Visit our website for more information about Oxbo. No phone calls, please.

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