All things sales, marketing, call centers and loyalty.
Guaranteed, actionable results!
In today's world, no one can over-emphasize the importance of customer loyalty and using CRM to help make that a reality with your customers. Sadly, there is no technology that alone can deliver the prize!
Instead, it takes synchro-mesh-like cooperation and coordination. People, processes, and data brought together, used with sensitivity, and insight to deliver relevance and value in every transaction consistently over time.
Let us assist you in defining your customer strategy and helping to bring the change to your organization.
Customer Insight, Customer Mapping, Social Media & Call Center (ours or yours). Strategy Mapping.
Chrysalis' services include: creation of customer relationship management roadmap; creation of actionable, needs-based segmentation models; integrated, data-based sales, marketing, and service modeling and operations; change management training and communications; training for your call center and sales & marketing staff.