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Bilingual Customer Service Reps

Details
Posted By:
Terri Chen
Posting ID:
3763p4406
Location:
Sandy, Ut
Telephone:
Tags:
 csr   spanish   bilingual   customer   service 
Category:Customer Service
Listing Type:Job
Company:MMC

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Bilingual - Spanish speaking (English and Spanish)

$9.50/Hourly rate + Incentive Pay offering $10.50-$11.50 average

Duties include:

Provide interpretation for several medical programs and be able to express the concerns of the callers to the call center requesting the information.
Items addressed may include: consent forms, discharge instructions, financial qualification forms and other important information pertinent to the callers history. Must possess the ability to read, write and converse fluently in English and Spanish.
Requirements
Oral and written proficiency in English and Spanish.
Excellent customer service skills. The ability to interact with people of different cultures
Medical terminology a plus, most of the clients are from State based healthcare entities.
Must be self Motivated

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