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Retail Store Manager

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Posted By:
Rock Republic
Posting ID:
3747n5634
Location:
Woodbury Common Premium Outlet
Telephone:
Tags:
 retail   manager 
Category:Retail / Wholesale
Listing Type:Job

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Rock & Republic is currently seeking a dynamic Retail Store Manager to manage and motivate the Sales team to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures and standards.


RESPONSIBILITIES include:
•Set and achieve sales goals, monitor sales performance and store presentation; review merchandising activity, and study trends
•Coach all employees to consistently provide exceptional customer service; identify ways to improve the customer's shopping experience; constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement; address customer complaints and other difficult customer issues to provide a satisfactory customer experience
•Direct Sales staff to complete the sales floor replenishment process; check merchandise for damage, verify invoices and ensure the sales floor is well-stocked
•Enforce company cash handling procedures including making and verifying drops, providing coin and bills as needed, accessing and locking safe(s), reviewing closing paperwork and all other transactions requiring management approval
•Monitor all areas of the sales floor/zone coverage to maintain sales-generation focus; schedule workload according to division of responsibility to prioritize store responsibilities and required non-selling tasks

REQUIREMENTS
•At least 5 years fashion retail management experience
•Demonstrated ability to lead, train, coach, manage, motivate and communicate positively with store associates at all levels
•Must have strong organizational skills and ability to prioritize
•Ability to work variety of shifts
•Excellent communicator
•Microsoft proficient word, excel, outlook express

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